Help centre
Answers to common planning questions. In this demo, support forms are stored locally and do not create a real support ticket.
Finding a trip
How do I search?
Type a place into the search panel on the home page, add dates and travellers if you have them, and press Search. On the results page you can narrow by style, region, length and price.
Are the prices and dates real?
No. Every price, date and seat count on this site is sample data. Nothing is connected to a supplier.
I do not know where I want to go.
Start with how you like to travel, read the journal, or send a short brief from Plan a trip. In this demo the brief is stored and nobody is notified.
Booking and paying
Can I book for real?
No. Plan this trip opens a short brief that is stored in the demo CMS. No money moves, no supplier is contacted and no email is sent.
What does the price cover?
Every trip, stay and experience lists what is included and what is not. The checkout shows the subtotal, a demo service fee and any demo discount. Taxes are shown as a line that says they are not calculated.
Do promo codes do anything?
Demo codes run through the same pricing rules a real checkout would. ROAMORA10 takes 10% off most items. Some codes are expired or paused on purpose so you can see how errors are shown.
Changing or cancelling
How do I change a booking?
Open My Bookings and choose Manage. You can ask for a new date or request cancellation. Both change the demo record only.
What is the cancellation policy?
The policy text on each page is a sample. A real site must show the operator's cut-off times, fees and refund timing before you pay.
Stays
When can I check in?
Each stay lists its check-in and check-out times, minimum nights, how many it sleeps and the house rules.
Are the addresses real?
No. Stays carry a short orientation note instead of an address. Maps are not connected.
Trips and meeting points
Where does a trip start?
Every trip and experience lists a meeting point and a start time. On a real site these would come from the operator's product record.
How many people come along?
Group sizes are listed on every trip and experience, and each departure shows how many sample places are left.
Fitness and access
How hard is the walking?
Trips and experiences show an activity level (easy, moderate or hard), a note on who they suit and any minimum age.
Is there access information?
Each product carries a sample access note. These must be replaced with verified operator information before launch.
Account and saved trips
How does your saved list work?
Press the heart on any row or page. Saved items stay in this browser; they are not synced to an account.
Is sign-in real?
No. Sign-in starts a temporary demo session so you can see the account pages. No password is asked for or stored.
A note now and then
One short email a month with new places, written by the team. Demo only: your address is stored in the CMS and no email is sent.
© 2026 ROAMORA concept. Demo mode with demo API: no real reservations, payments or supplier connections.
Photography via Unsplash (see docs/IMAGE-SOURCES.md).